Shipping policy

How much do we charge for shipping?

FREE SHIPPING for purchases above SGD 80 in Singapore. There is a flat rate shipping fee of SGD 8, for orders SGD 80 and below in Singapore.

Free shipping excludes air compressors, certain cylinders, trolley bags, and / or other bulky items. We are unable to ship to Restricted Zones (with the exception of Sentosa) and Hotels in Singapore.

 

What if I am unsure of my schedule for receiving my order?

Please ensure that you or someone is able to receive the order, as we do not recommend leaving your high valued orders to be placed outside your premises.

 

How long will I receive my goods?

Singapore: Usually within 2-3 working days conservatively. Weekends and Public Holidays are non-working days. If you are concerned with the delivery lead time, or you can pop by to purchase in our showroom.

 

How will I know if my order has been shipped?

As soon as your order is dispatched, you will be sent an email to confirm that it is on its way. Thereafter, it should be delivered within the timescale we advertise. If your order is trackable you can check its progress by tracking on the courier's website.

 

What should I do if my shipment is damaged during transit?

When taking delivery of you order, please remember that you are signing for the package in good order. If the package is damaged this must be noted on the courier's documentation. Once a package is signed for it is done so in good condition, and we cannot be held responsible for any damage.